1. Introduction

Welcome to Pick5 ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account (mobile phone number, username, and optionally email address)
• Verify your identity via SMS one-time passcode
• Make predictions/picks for shows
• Contact us for support

Automatically Collected Information

When you access our app, we may automatically collect:

• Device information (device type, operating system)
• Usage data (features used, time spent)
• IP address and general location

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Authenticate you via SMS one-time passcode (OTP) sent to your mobile phone number
• Process your picks and calculate scores
• Display leaderboards and rankings
• Send you updates about shows and scoring results
• Respond to your inquiries and support requests
• Improve and optimize our app

4. Sharing Your Information

We may share your information in the following situations:

• Public Leaderboards: Your username and scores are visible to other users
• Service Providers: We use third-party services (Supabase, Vercel, Twilio) to host and operate our app and to deliver SMS verification codes
• Legal Requirements: If required by law or to protect our rights

We do not sell your personal information to third parties, and we do not share your mobile phone number with any third party for marketing or promotional purposes. Your phone number is used solely to deliver authentication codes via our SMS provider.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. SMS / Text Messaging

Pick5 uses SMS text messaging solely to authenticate users. When you sign in, you provide your mobile phone number and we send a 6-digit one-time passcode (OTP) to that number via our SMS provider, Twilio, Inc. By providing your phone number and tapping "Send Code," you consent to receive an authentication text message from Pick5.

• Message purpose: Account authentication only. We do not send marketing, promotional, or advertising messages.
• Message frequency: One message per sign-in attempt. Typical users receive a message only when logging in on a new device or after signing out.
• Message & data rates: Standard message and data rates from your mobile carrier may apply. Pick5 does not charge you for these messages, but your carrier may.
• Opt-out: You can stop receiving SMS from Pick5 at any time by replyingSTOP to any message from us, by removing your phone number from your account settings, or by deleting your account. Once you opt out, you will no longer be able to sign in via SMS and may need to contact support to recover your account.
• Help: Reply HELP to any message from us, or email support@pick5.io for assistance.
• No sharing with third parties: We do not share mobile phone numbers or the contents of SMS messages with any third party for marketing purposes. Phone numbers are shared only with our SMS delivery provider (Twilio) as required to deliver authentication messages to your device. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at support@pick5.io.

8. Third-Party Services

Our app uses the following third-party services:

• Supabase: Database and authentication
• Twilio: SMS delivery for one-time passcodes
• Setlist.fm: Concert setlist data
• Vercel: Web hosting

Each of these providers processes the minimum data needed to perform their service. Twilio receives only your phone number and the message content (the 6-digit code) for the purpose of delivery. See Twilio's privacy policy at twilio.com/legal/privacy.

9. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@pick5.io